Frequently Asked Questions
Heating / Cooling
When should I replace my furnace?
How often should I have my air conditioner serviced?
Most furnaces last 15-20 years. If your unit is frequently breaking down, making loud noises, or your energy bills are rising, it may be time for a high-efficiency upgrade.
We recommend a professional cooling tune-up once a year, ideally in the spring before the heavy cooling season begins. Regular maintenance ensures efficient operation, prevents unexpected breakdowns, and extends the lifespan of your unit.
Why is my furnace blowing cold air?
This is often caused by a dirty air filter, a tripped circuit breaker, or a pilot light issue. Ensure your thermostat is set to 'Heat' and the filter is clean before calling for service.
Why is my AC running but not cooling the house?
This could be due to a dirty air filter, blocked condenser coils, low refrigerant levels, or a malfunctioning compressor. Start by checking your filter; if that doesn't solve it, contact us for a professional diagnosis.
How often should I have my heating system tuned up?
How long do most AC units last in Ontario?
We recommend a professional inspection once a year, typically in the fall, to ensure your system operates safely and efficiently throughout the winter months.
With proper maintenance, a central air conditioning unit typically lasts between 15 to 20 years. If your unit is over 15 years old and requiring frequent repairs, it may be more cost-effective to upgrade to a high-efficiency model.
AC and/or furnace sizing
The right size depends on your home's square footage, insulation levels, window placement, and local climate. An oversized unit will short-cycle and struggle with humidity, while an undersized unit will run constantly. We provide professional load calculations to find your perfect match.
Heat Pump FAQs
What is a hybrid heating system?
A hybrid system combines an electric heat pump with a gas furnace. It automatically switches between them to provide the most energy-efficient heating based on outdoor temperatures and your comfort settings.
Do heat pumps work in extreme cold?
Yes, modern cold-climate heat pumps are engineered to operate efficiently even when temperatures drop to -25°C or lower. They extract heat from the outside air and move it indoors, even in frigid Ontario winters.
Can a heat pump replace my air conditioner?
Absolutely. A heat pump functions as both a high-efficiency heater and a powerful air conditioner. In the summer, it reverses its cycle to pump heat out of your home, providing excellent cooling performance.
How long do heat pumps typically last?
With regular professional maintenance, most modern heat pump systems have an average lifespan of 15 to 20 years. Consistent annual tune-ups are key to maximizing the longevity and efficiency of your unit.
Rebates & Incentives
What government rebates are currently available for HVAC upgrades?
How can I save on my monthly energy bills?
There are several provincial and federal programs, such as the HER+ program in Ontario, offering incentives for high-efficiency heat pumps and smart thermostats. We can help identify which programs you qualify for during your consultation.
Upgrading to high-efficiency equipment, installing a programmable smart thermostat, and ensuring regular maintenance are the most effective ways to lower utility costs. Many modern systems pay for themselves over time through these savings.
Does Regos Mechanical assist with the rebate application process?
Yes, we provide the necessary documentation and technical specifications required for your rebate applications. We aim to make the process as seamless as possible so you can maximize your financial incentives.
Air Quality Questions
How often should I change my furnace filters in my home?
What are the benefits of installing a HEPA filtration system?
Standard 1-inch filters should be changed every 1-3 months. High-efficiency pleated filters may last 6-12 months, but should be inspected regularly, especially during peak heating and cooling seasons.
HEPA (High-Efficiency Particulate Air) filters trap 99.97% of dust, pollen, mold, bacteria, and other airborne particles. They significantly improve indoor air quality, which is vital for individuals with allergies, asthma, or respiratory sensitivities.
Do UV air purifiers actually kill germs?
How does humidity affect my indoor air quality?
Yes, UV-C light systems installed within your HVAC ductwork effectively neutralize airborne pathogens, including viruses and mold spores, by damaging their DNA. It is an excellent secondary defense for maintaining a healthy home environment.
Ideal humidity levels are between 30% and 50%. Too much humidity encourages mold growth and dust mites, while too little can lead to dry skin, respiratory irritation, and damage to wood flooring or furniture.
Maintenance
How often should I have my HVAC system serviced?
When should I replace my air filters?
We recommend a professional maintenance check twice a year: once in the spring for your cooling system and once in the fall for your heating system. This ensures efficiency and prevents unexpected breakdowns.
Standard filters should generally be replaced every 1–3 months. If you have pets or allergies, you may need to change them more frequently to maintain air quality and system airflow.
What are the signs that my system needs repair?
Can I do any maintenance myself?
Unusual noises, inconsistent temperatures, sudden increases in energy bills, and frequent cycling are all indicators that your system requires a professional inspection.
Yes! Homeowners can change air filters, keep outdoor units clear of debris, and ensure vents aren't blocked. However, internal mechanical or electrical work should always be handled by a licensed technician.
Service
Are your technicians licensed and insured?
Yes. Every technician at Regos Mechanical Group is fully licensed and carries comprehensive liability insurance. We prioritize safety and professionalism on every job site, ensuring total protection for your property and our team.
Do you provide written guarantees for your work?
Absolutely. We stand behind our craftsmanship with a solid labor warranty on all installations and repairs. Combined with premium manufacturer warranties on the equipment we install, you can have complete confidence in the longevity of your HVAC solution.